Note: Due to Chinese National Day, our customer service response time will be delayed from September 30 to October 6. You can still pay for your orders on the website during this period.
Undamaged products may be returned for a full refund for any reason within 30 days of the date of purchase, excluding Corporate Purchase orders which may not be refundable. Once the returned item arrives back in Acemagic’s warehouse for inspection, the refund process will begin.
Returns must include all accessories
Items must include original packaging
For non-quality related warranty claims, buyer is responsible for shipping costs
For non-quality related warranty claims, Acemagic refunds the cost of the product itself
Returns may be rejected if items do not meet the above requirements
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