The Acemagic RX16 laptop is a great laptop. It has a fast processor, expandable memory and harddrive ability. Out of the box, it performs everything I need. The only thing I do not like is the keyboard setup. Most keyboards have a long shift key. This one has a short right shiftkey because they also put the up arrow next to it.. When typing, I hit the up arrow instead of the right shift key.. Very annoying. I fixed it by remapping the up arrow to the right shift key using Microsoft PowerToys. Had to download and install from Microsoft. There is a tutorial on how to do it there also. So now I have 2 right shift keys and can type again with some speed. Other than that one quirky thing, I like the laptop now that I have a work around.